40% off on soccer products.

Shipping Policy

Thank you for selecting JerseyGowan for your premium soccer jersey needs. Our commitment is to provide you with an unparalleled delivery experience. Below, we’ve meticulously outlined our shipping policy to ensure a seamless journey for your cherished purchases.

Kindly note that the total delivery timeline is composed of our handling duration combined with transit time. We want to emphasize that all estimated delivery times are derived from real-world data gleaned from past orders, serving as approximate reference points for your convenience.

Order Processing

Your order’s processing period commences from the moment it’s placed. Typically, we allocate 2-5 business days (Monday-Friday) to meticulously handle your order. Please be aware that custom name and number orders or items with low stock may necessitate up to 6 business days for processing.

Should you have any inquiries or concerns, our dedicated support team is readily available via chat or email. We prioritize your satisfaction and are here to assist you at every step of the way.

Transit Time

Upon completion of handling, our standard transit period spans 7-10 business days (Monday-Friday). For custom jerseys, please anticipate a transit duration of up to 14 business days. It’s crucial to bear in mind that these timelines are estimations and actual transit durations may vary.

Furthermore, after receiving your tracking number, please allow a few additional business days for updates. Once tracking is initiated, rest assured, your item will swiftly reach its destination.

Handling of Damaged or Lost Goods During Transit

Understanding the occasional unpredictability of the shipping process, JerseyGowan assumes responsibility for any products that may incur damage or loss during transit. Should you receive a damaged order, please notify us promptly for swift resolution. Your satisfaction is paramount, and we are committed to addressing and rectifying any issues efficiently.

In the unlikely event of encountering problems such as receiving a faulty item, incorrect product delivery, or non-delivery within the anticipated timeframe, we kindly request you to reach out to us within 14 days. Similarly, if order cancellation becomes necessary post-processing, timely communication enables us to accommodate your request. Rest assured, we strive to promptly verify and resolve any issues, offering solutions such as refunds, exchanges, or re-shipments to uphold your shopping experience with us.

Order Tracking & Customs

Upon completion of handling, you’ll receive a tracking number via email to monitor your order’s journey. Please note that tracking activation may take a short while as it necessitates courier scanning. Once en route, you can track your parcel’s status via the provided tracking number, ensuring transparency and peace of mind throughout the delivery process.

While we strive to keep you informed, kindly note that JerseyGowan is not accountable for any customs duties or taxes incurred during shipping. Customers are advised to review local customs policies to avoid unforeseen charges.

Shipping Charge

We are delighted to offer complimentary shipping on all orders. Yes, you read that right – our shipping charge is $0.00.

Tax & Import Fees

Generally, customs import fees are rare occurrences and should not apply to your order. However, should they arise, it is your responsibility to cover them as per your country’s regulations.

Countries/Regions We Serve

JerseyGowan proudly delivers to the United States and Canada, extending our reach to soccer enthusiasts across these regions.

FAMILY OWNED AND OPERATED

MORE INFORMATION

If you have any questions about our products or your purchase, make sure to visit our customer service page. Here you’ll find our company details, answers to frequently asked questions and different ways to get in touch with us.

SOCCERWORLD

Your one stop shop for all things soccer!

43711 Ford Road Canton MI 48187 United States

CustomerService@SoccerWorld.net

43711 Ford Road Canton MI 48187 United States

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